Precautions That Will Be Taken in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the preventative measures that we will implement at East Tennessee Behavioral Health should such precautions remain necessary at the time of our opening. All efforts will be guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation will not be allowed at East Tennessee Behavioral Health while COVID-19 remains a public health threat.

This restriction will be implemented in compliance with corporate and state regulations to reduce the risks associated with COVID-19.

CDC updates will be consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff will receive infection prevention and control training.
  • Thorough disinfection and hygiene guidance will be provided.
  • Patient care supplies such as masks and hand sanitizer will be monitored and utilized.
  • Temperature and symptom screening protocols will be in place for all patients and staff.
  • Social distancing strategies will be implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Personal protective equipment items will be routinely checked to ensure proper and secure storage.
  • CDC informational posters will be on display to provide important reminders on proper infection prevention procedures.
  • We will remain in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees will be our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Our Admissions Process

Coming Soon — Opening Early 2021

Serving Knoxville and the East Tennessee Community

When you’re in crisis from severe symptoms of a mental health or substance use concern, you need professional help immediately. East Tennessee Behavioral Health will offer a streamlined admissions process so that you can get the treatment you need quickly and efficiently.

When you’re in crisis from severe symptoms of a mental health or substance use concern, you need professional help immediately. East Tennessee Behavioral Health will offer a streamlined admissions process so that you can get the treatment you need quickly and efficiently.

At our inpatient treatment center in Knoxville, Tennessee, we will serve adolescents, adults, and senior adults who are suffering from acute symptoms of mental health disorders such as:

  • Depression
  • Anxiety disorders
  • Bipolar disorder
  • Posttraumatic stress disorder (PTSD)

We will also provide care for individuals who need crisis stabilization for symptoms related to various substance use disorders.

Our expert team will make all admissions decisions on an individual basis after completing a comprehensive assessment of your needs and recovery goals. This will help us identify the type and level of care that’s right for you.

Here’s what you will be able to expect from the admissions process at our inpatient treatment center in Knoxville, Tennessee:

  • We will be available 24 hours a day, seven days a week to answer your questions about our inpatient services or to schedule your assessment.
  • You will be able to complete an assessment in person or over the phone.
  • The assessment will involve a conversation with one of our knowledgeable team members to determine whether our inpatient treatment center is the right fit for your needs.
  • If we determine that East Tennessee Behavioral Health is the best place for you, we will schedule your admission date and collect additional information and documentation. We will also make the appropriate referral to a trusted, vetted source if we feel that another facility may be a better fit for you.
  • When you arrive at our facility, you will learn more about our policies and procedures, get to know our staff, and tour our campus.
  • Our multidisciplinary team will then conduct a comprehensive assessment to more fully understand your therapeutic needs.
  • We will create a personalized treatment plan for you, and you will then begin treatment.

If you are in a state of crisis, the caring and compassionate team at East Tennessee Behavioral Health will ensure that you get timely, effective treatment so that you can achieve stabilization and get on the path to better health.

Take a Confidential Online Assessment